Refund & Cancellation Policy

Last Updated: June 5, 2026

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1. Overview

This Refund & Cancellation Policy outlines the conditions under which BestPX issues refunds and how you can cancel your subscription.

2. Refund Eligibility

We offer a 7-day money-back guarantee on all new subscriptions, subject to:

• Request made within 7 calendar days of original purchase
• First purchase only — does not apply to renewals
• Account not terminated for policy violations
• Total bandwidth usage does not exceed 10 GB

3. Non-Refundable Items

• Subscription renewals (automated or manual)
• Accounts terminated for policy violations
• Payments made with credits or promotional offers
• Partial subscription periods after cancellation
• Purchases older than 7 days

4. How to Request a Refund

1. Log in to your BestPX account
2. Navigate to Support → Submit Ticket
3. Select "Billing" as the department
4. Include "Refund Request" in the subject line
5. Provide your account email and reason

Refund requests are typically processed within 5-10 business days.

5. Cancellation

• Service remains active until end of current billing period
• No partial refunds for unused time
• Cancel via the Services page or support ticket

After cancellation, account data is retained for 30 days then permanently deleted.

6. Chargebacks

Disputing a charge without contacting us first may result in immediate account suspension. Please contact us first to resolve billing issues.

7. Contact Us

For billing questions, please contact us through our support system.